Reimbursing an inmate on a comissary order

1. Receipt order number will be provided


2. Log into the Facilities' server in ConnectWise or Graphon

3. Click on the orders tab and click on Credit Orders


4. Type in the inmate's name or inmate number and hit enter


5. Find the correct Reference number in relation to the original order and select it from the drop down to the left

6. In the order itself you would enter in the credit in the credit tab (Match the QTY number if the inmate received nothing of the item or enter in the credit from which wasn't received from the total)

7. Select Save

8. Select Post (to verify, after posting the item(s) the category

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